Shipping
Domestic Orders
Juicy Secrets uses Australia Post Satchels for all domestic orders. We offer the following deals on shipping for online purchases:
- $13.95 standard delivery.
- $16.95 express delivery.
This service requires a signature upon delivery so please ensure that there will be someone available to accept and sign for the package at your designated address. Juicy Secrets does not accept responsibility for packages that are left unattended after delivery. In accordance with this service, tracking numbers are available upon request. Standard delivery within Australia is up to 10 business days.
Should you choose your own courier you will be responsible for all shipping costs.
Express Post delivery is available for Australian delivered orders within a certain network location. Please click here to view the post codes that qualify for Express Post-delivery. If you live outside of the qualifying postcodes, selecting Express Post will result in the next fastest possible transport link.
For Express Post delivery, orders must be placed by 12pm (AEST) on any business day (Monday- Friday) and meet the Express Post service conditions. Goods may not be delivered the next day due to circumstances such as adverse weather conditions, strikes etc. Please refer to the Australian Post website www.auspost.com.au for further details on Express Post delivery.
Juicy Secrets accepts no responsibility for lost or stolen packages or packages delayed in transit.
Errors in shipping address made by the customer during the checkout process that result in failed delivery may be subject to a reshipment fee of $5 for domestic orders.
International Orders
We charge the following flat rates for international orders:
- $AUD25 for standard delivery to New Zealand for orders under 2kg
- $AUD30 standard delivery for international orders under 2kg to all other available destinations
- $AUD60 standard delivery for international orders 2-5kg
- $AUD60 express delivery for international orders under 2kg.
Invoices do not include duty or customs charges. Taxes, duties or customs charges, which you are obliged to pay to your country's government, are entirely beyond the capacity of Juicy Secrets and are strictly the responsibility of the customer. We are unable to supply in advance any information about extra charges applicable in your country. You might be charged once the goods reach the destination. Please check the details with your national taxation and customs office/body.
We use Australia Post International shipping services. Expected delivery time will vary depending on the destination. Expected delivery time is up to 28 business days for South America, Africa and the Middle East and up to 15 business days for most other destinations. Please note that this timeframe does not include customs processing delays.
We use Australia Post Pack and Track International Services for the following countries:
* Belgium, Canada, China, Croatia, Denmark, Estonia,France, Germany, Hong Kong, Hungary, Ireland, Israel, Korea, Republic of Lituania, Israel, Malaysia, Malta, Netherlands, New Zealand, Poland,Portugal, Singapore, Slovenia, Spain, Sweden, UK, USA
We use Registered International Services for all other countries. Registered International offers tracking services for certain countries only.
All international orders shipped via Registered International Mail require a signature upon delivery. In the event that an attempted delivery is made, you will be required to collect your item at your local post office.
All prices listed on this website are in Australian dollars, and ordered are charged in Australian dollars. The bank that has issued your credit card determines the exact exchange rate that you will pay. Orders paid via PayPal may be subject to exchange rates determined by PayPal.
Juicy Secrets accepts no responsibility for lost or stolen packages or packages delayed in transit.
Errors in shipping address made by the customer during the checkout process that result in failed delivery may be subject to a reshipment fee of $15 for international orders.