Pant - Paris Linen by Yarra Trail

$149.00 AUD

Welcome to the Paris pants, our favorite of the season. Designed with neutral-color stripes and wide leg, these below-ankle-length pants create a flattering silhouette. Style them with our Bay tank for a chic summer look, alternatively pair them with a blouse or shirt for a more sophisticated ensemble.

Half back waistband
Zip fly front
Inseam side pockets
Wide leg
Below ankle length
55% Linen 45% Viscose

Size Guide

The following size chart is a guide to assist you to select your size. Measurements are indicative of body measurements and not our garments’ measurements. All measurements are in centimetres.

SIZE	BUST (CM)	WAIST (CM)	HIPS (CM)
8 (XS)	87	69	95
10 (S)	92	74	100
12 (M)	97	79	105
14 (L)	102	84	110
16 (XL)	107	89	115

	XS	S	M	L	XL	2XL	3XL
AUS	8	10	12	14	16	18	20
USA	4	6	8	10	12	14	16
UK	8	10	12	14	16	18	20
Bust (cm)	87	92	97	102	107	112	115
Waist (cm)	69	74	79	84	89	94	99
Hip (cm)	95	100	105	110	115	120	125

Domestic Orders

Juicy Secrets uses Australia Post Satchels for all domestic orders:

$13.95 standard delivery
$16.95 express delivery
Signature required upon delivery

Click for full details on shipping.

At Juicy Secrets, we want you to enjoy your shopping experience with us. We understand that sometimes when purchasing online, you and your new garment may not be a perfect match. Our Returns Policy is designed to make returns as easy as possible for you and maintains your guarantees under the Australian Consumer Law (ACL).

Quality is really important to us, so prior to shipment we carefully inspect your order to ensure it meets your expectations. Garments we send are fitted with a temporary security ribbon, containing a tamper-evident security seal and unique serial number so you can be sure your new items haven't been previously worn and returned.

Before removing the security ribbon, please try on and thoroughly check your order to ensure you're happy. Once removed, returns cannot be accepted under any circumstances (unless we agree there’s a manufacture fault).

What items can I return?

We’ll happily refund the return of purchases for requests received within 7 days of delivery, if we’re satisfied after inspection that they:

have been pre-approved for return shipment via the online Returns process on our website,
retain the fitted security ribbon, tamper-free,
retain the manufacturer’s swing tags and accessories,
weren’t worn, washed, altered or contain stains or odours,
weren’t damaged/misused by you in any way (eg. not following washing/care instructions)

or

have a manufacture fault (that we deem is not normal “wear and tear” or a result of damage by you), within 30 days.

Please note, we can’t accept returns if goods do not meet the above conditions or are items that we’re unable to accept for hygiene reasons (unless there’s a major problem), including:

Earrings and Jewellery
Underwear and undergarments
Hats and Hair accessories
Cosmetics and fragrances
Swimwear
Hosiery

How long do I have to submit my return request?

within 7 days of delivery if you've changed your mind, chosen an incorrect size, the item is not as ordered/described or is damaged in transit.
within 30 days of delivery for claims of manufacture fault. Claims beyond 30 days will be reasonably considered, but more likely deemed as normal "wear and tear" as your time in possession progresses.

Please ensure your return items are then delivered to us within 7 days of approval to return.

Are there any charges for returns?

A $10 re-stocking fee per return item is applicable to returns only if you’ve:

chosen an incorrect size,
changed your mind, or
lodged the return claim for any other reason but upon return inspection that reason is rejected.

We will refund the re-stocking fee if you purchase an exchange item of equal or greater value by the time we receive your return and your refund is approved.

How do I return?

Enter your order number and email address on the Submit Online Return page and click "Find your Order."
Follow the screen instructions and select the items you want to return
If approved to return, you will get a confirmation email with shipping guidelines and you can ship your return. If your return claim is rejected, you will receive a notification email.

Please do NOT return items to us unless you complete this process and receive a Return Authorisation (RMA) from us, as we won't be able to process your return and it'll be rejected.
We recommend using Registered Post or courier for all return shipping so you can track your return.
You're responsible for the risk and cost of all return shipping if your return is due to change of mind or choosing an incorrect size.
You're responsible for the risk and cost of shipping back to you, any returns that we reject.

How soon will I get my refund?

Once your return is received and inspected, we'll send you an email to notify you that we've received your returned item. We'll also notify you of the approval or rejection of your return.

For approved returns, refunds (less any re-stocking fee applicable) will be applied to the original method of payment within 7 days of receipt of returned goods. Any shipping charges you paid on your initial order are non-refundable, unless we accept the reason for return was beyond your control.

Need more help?

Check out our FAQ's page here, or email us here with your full name and order number and we'll be pleased to assist you.

Submit Return Request

Updated: September 30, 2021.

Pant - Silvie Linen 3/4 by Yarratrail

$129.00 AUD

The Sylvie Pant combines relaxed fit with practical details for comfort and style. Featuring an elasticated waistband and functional herringbone drawcord for adjustable fit, it includes front inseam and back patch pockets for storage. Front panel design lines add aesthetic appeal, making it perfect for casual wear with a touch of modern sophistication.

Relaxed fit
Elasticated waistband
Front inseam pockets
Back patch pockets
Functional herringbone drawcord at waist
Front panel design lines
Tuck detail at hem
Above ankle length
100% Linen
Size Guide

The following size chart is a guide to assist you to select your size. Measurements are indicative of body measurements and not our garments’ measurements. All measurements are in centimetres.

SIZE BUST (CM) WAIST (CM) HIPS (CM)

8 (XS) 87 69 95

10 (S) 92 74 100

12 (M) 97 79 105

14 (L) 102 84 110

16 (XL) 107 89 115

SIZE	BUST (CM)	WAIST (CM)	HIPS (CM)
8 (XS)	87	69	95
10 (S)	92	74	100
12 (M)	97	79	105
14 (L)	102	84	110
16 (XL)	107	89	115

	XS	S	M	L	XL	2XL	3XL
AUS	8	10	12	14	16	18	20
USA	4	6	8	10	12	14	16
UK	8	10	12	14	16	18	20
Bust (cm)	87	92	97	102	107	112	115
Waist (cm)	69	74	79	84	89	94	99
Hip (cm)	95	100	105	110	115	120	125

Domestic Orders

Juicy Secrets uses Australia Post Satchels for all domestic orders:

$13.95 standard delivery
$16.95 express delivery
Signature required upon delivery

Click for full details on shipping.

At Juicy Secrets, we want you to enjoy your shopping experience with us. We understand that sometimes when purchasing online, you and your new garment may not be a perfect match. Our Returns Policy is designed to make returns as easy as possible for you and maintains your guarantees under the Australian Consumer Law (ACL).

Quality is really important to us, so prior to shipment we carefully inspect your order to ensure it meets your expectations. Garments we send are fitted with a temporary security ribbon, containing a tamper-evident security seal and unique serial number so you can be sure your new items haven't been previously worn and returned.

Before removing the security ribbon, please try on and thoroughly check your order to ensure you're happy. Once removed, returns cannot be accepted under any circumstances (unless we agree there’s a manufacture fault).

What items can I return?

We’ll happily refund the return of purchases for requests received within 7 days of delivery, if we’re satisfied after inspection that they:

have been pre-approved for return shipment via the online Returns process on our website,
retain the fitted security ribbon, tamper-free,
retain the manufacturer’s swing tags and accessories,
weren’t worn, washed, altered or contain stains or odours,
weren’t damaged/misused by you in any way (eg. not following washing/care instructions)

or

have a manufacture fault (that we deem is not normal “wear and tear” or a result of damage by you), within 30 days.

Please note, we can’t accept returns if goods do not meet the above conditions or are items that we’re unable to accept for hygiene reasons (unless there’s a major problem), including:

Earrings and Jewellery
Underwear and undergarments
Hats and Hair accessories
Cosmetics and fragrances
Swimwear
Hosiery

How long do I have to submit my return request?

within 7 days of delivery if you've changed your mind, chosen an incorrect size, the item is not as ordered/described or is damaged in transit.
within 30 days of delivery for claims of manufacture fault. Claims beyond 30 days will be reasonably considered, but more likely deemed as normal "wear and tear" as your time in possession progresses.

Please ensure your return items are then delivered to us within 7 days of approval to return.

Are there any charges for returns?

A $10 re-stocking fee per return item is applicable to returns only if you’ve:

chosen an incorrect size,
changed your mind, or
lodged the return claim for any other reason but upon return inspection that reason is rejected.

We will refund the re-stocking fee if you purchase an exchange item of equal or greater value by the time we receive your return and your refund is approved.

How do I return?

Enter your order number and email address on the Submit Online Return page and click "Find your Order."
Follow the screen instructions and select the items you want to return
If approved to return, you will get a confirmation email with shipping guidelines and you can ship your return. If your return claim is rejected, you will receive a notification email.

Please do NOT return items to us unless you complete this process and receive a Return Authorisation (RMA) from us, as we won't be able to process your return and it'll be rejected.
We recommend using Registered Post or courier for all return shipping so you can track your return.
You're responsible for the risk and cost of all return shipping if your return is due to change of mind or choosing an incorrect size.
You're responsible for the risk and cost of shipping back to you, any returns that we reject.

How soon will I get my refund?

Once your return is received and inspected, we'll send you an email to notify you that we've received your returned item. We'll also notify you of the approval or rejection of your return.

For approved returns, refunds (less any re-stocking fee applicable) will be applied to the original method of payment within 7 days of receipt of returned goods. Any shipping charges you paid on your initial order are non-refundable, unless we accept the reason for return was beyond your control.

Need more help?

Check out our FAQ's page here, or email us here with your full name and order number and we'll be pleased to assist you.

Submit Return Request

Updated: September 30, 2021.

Pant - Scarlet in Summer Bright

$129.00 AUD

Elasticized waist Pan. Generous Sizing

50% Viscose 35% Cotton 15% Linen

Designed in Queensland

	XS	S	M	L	XL	2XL	3XL
AUS	8	10	12	14	16	18	20
USA	4	6	8	10	12	14	16
UK	8	10	12	14	16	18	20
Bust (cm)	87	92	97	102	107	112	115
Waist (cm)	69	74	79	84	89	94	99
Hip (cm)	95	100	105	110	115	120	125

	XS	S	M	L	XL	2XL	3XL
AUS	8	10	12	14	16	18	20
USA	4	6	8	10	12	14	16
UK	8	10	12	14	16	18	20
Bust (cm)	87	92	97	102	107	112	115
Waist (cm)	69	74	79	84	89	94	99
Hip (cm)	95	100	105	110	115	120	125

Domestic Orders

Juicy Secrets uses Australia Post Satchels for all domestic orders:

$13.95 standard delivery
$16.95 express delivery
Signature required upon delivery

Click for full details on shipping.

At Juicy Secrets, we want you to enjoy your shopping experience with us. We understand that sometimes when purchasing online, you and your new garment may not be a perfect match. Our Returns Policy is designed to make returns as easy as possible for you and maintains your guarantees under the Australian Consumer Law (ACL).

Quality is really important to us, so prior to shipment we carefully inspect your order to ensure it meets your expectations. Garments we send are fitted with a temporary security ribbon, containing a tamper-evident security seal and unique serial number so you can be sure your new items haven't been previously worn and returned.

Before removing the security ribbon, please try on and thoroughly check your order to ensure you're happy. Once removed, returns cannot be accepted under any circumstances (unless we agree there’s a manufacture fault).

What items can I return?

We’ll happily refund the return of purchases for requests received within 7 days of delivery, if we’re satisfied after inspection that they:

have been pre-approved for return shipment via the online Returns process on our website,
retain the fitted security ribbon, tamper-free,
retain the manufacturer’s swing tags and accessories,
weren’t worn, washed, altered or contain stains or odours,
weren’t damaged/misused by you in any way (eg. not following washing/care instructions)

or

have a manufacture fault (that we deem is not normal “wear and tear” or a result of damage by you), within 30 days.

Please note, we can’t accept returns if goods do not meet the above conditions or are items that we’re unable to accept for hygiene reasons (unless there’s a major problem), including:

Earrings and Jewellery
Underwear and undergarments
Hats and Hair accessories
Cosmetics and fragrances
Swimwear
Hosiery

How long do I have to submit my return request?

within 7 days of delivery if you've changed your mind, chosen an incorrect size, the item is not as ordered/described or is damaged in transit.
within 30 days of delivery for claims of manufacture fault. Claims beyond 30 days will be reasonably considered, but more likely deemed as normal "wear and tear" as your time in possession progresses.

Please ensure your return items are then delivered to us within 7 days of approval to return.

Are there any charges for returns?

A $10 re-stocking fee per return item is applicable to returns only if you’ve:

chosen an incorrect size,
changed your mind, or
lodged the return claim for any other reason but upon return inspection that reason is rejected.

We will refund the re-stocking fee if you purchase an exchange item of equal or greater value by the time we receive your return and your refund is approved.

How do I return?

Enter your order number and email address on the Submit Online Return page and click "Find your Order."
Follow the screen instructions and select the items you want to return
If approved to return, you will get a confirmation email with shipping guidelines and you can ship your return. If your return claim is rejected, you will receive a notification email.

Please do NOT return items to us unless you complete this process and receive a Return Authorisation (RMA) from us, as we won't be able to process your return and it'll be rejected.
We recommend using Registered Post or courier for all return shipping so you can track your return.
You're responsible for the risk and cost of all return shipping if your return is due to change of mind or choosing an incorrect size.
You're responsible for the risk and cost of shipping back to you, any returns that we reject.

How soon will I get my refund?

Once your return is received and inspected, we'll send you an email to notify you that we've received your returned item. We'll also notify you of the approval or rejection of your return.

For approved returns, refunds (less any re-stocking fee applicable) will be applied to the original method of payment within 7 days of receipt of returned goods. Any shipping charges you paid on your initial order are non-refundable, unless we accept the reason for return was beyond your control.

Need more help?

Check out our FAQ's page here, or email us here with your full name and order number and we'll be pleased to assist you.

Submit Return Request

Updated: September 30, 2021.

Pant - Rosie Linen

$129.00 AUD

A Classic A Line style Pant, perfect fashion on the fields this Spring racing season.

True to size .

Linen cotton blend.

	XS	S	M	L	XL	2XL	3XL
AUS	8	10	12	14	16	18	20
USA	4	6	8	10	12	14	16
UK	8	10	12	14	16	18	20
Bust (cm)	87	92	97	102	107	112	115
Waist (cm)	69	74	79	84	89	94	99
Hip (cm)	95	100	105	110	115	120	125

Domestic Orders

Juicy Secrets uses Australia Post Satchels for all domestic orders:

$13.95 standard delivery
$16.95 express delivery
Signature required upon delivery

Click for full details on shipping.

At Juicy Secrets, we want you to enjoy your shopping experience with us. We understand that sometimes when purchasing online, you and your new garment may not be a perfect match. Our Returns Policy is designed to make returns as easy as possible for you and maintains your guarantees under the Australian Consumer Law (ACL).

Quality is really important to us, so prior to shipment we carefully inspect your order to ensure it meets your expectations. Garments we send are fitted with a temporary security ribbon, containing a tamper-evident security seal and unique serial number so you can be sure your new items haven't been previously worn and returned.

Before removing the security ribbon, please try on and thoroughly check your order to ensure you're happy. Once removed, returns cannot be accepted under any circumstances (unless we agree there’s a manufacture fault).

What items can I return?

We’ll happily refund the return of purchases for requests received within 7 days of delivery, if we’re satisfied after inspection that they:

have been pre-approved for return shipment via the online Returns process on our website,
retain the fitted security ribbon, tamper-free,
retain the manufacturer’s swing tags and accessories,
weren’t worn, washed, altered or contain stains or odours,
weren’t damaged/misused by you in any way (eg. not following washing/care instructions)

or

have a manufacture fault (that we deem is not normal “wear and tear” or a result of damage by you), within 30 days.

Please note, we can’t accept returns if goods do not meet the above conditions or are items that we’re unable to accept for hygiene reasons (unless there’s a major problem), including:

Earrings and Jewellery
Underwear and undergarments
Hats and Hair accessories
Cosmetics and fragrances
Swimwear
Hosiery

How long do I have to submit my return request?

within 7 days of delivery if you've changed your mind, chosen an incorrect size, the item is not as ordered/described or is damaged in transit.
within 30 days of delivery for claims of manufacture fault. Claims beyond 30 days will be reasonably considered, but more likely deemed as normal "wear and tear" as your time in possession progresses.

Please ensure your return items are then delivered to us within 7 days of approval to return.

Are there any charges for returns?

A $10 re-stocking fee per return item is applicable to returns only if you’ve:

chosen an incorrect size,
changed your mind, or
lodged the return claim for any other reason but upon return inspection that reason is rejected.

We will refund the re-stocking fee if you purchase an exchange item of equal or greater value by the time we receive your return and your refund is approved.

How do I return?

Enter your order number and email address on the Submit Online Return page and click "Find your Order."
Follow the screen instructions and select the items you want to return
If approved to return, you will get a confirmation email with shipping guidelines and you can ship your return. If your return claim is rejected, you will receive a notification email.

Please do NOT return items to us unless you complete this process and receive a Return Authorisation (RMA) from us, as we won't be able to process your return and it'll be rejected.
We recommend using Registered Post or courier for all return shipping so you can track your return.
You're responsible for the risk and cost of all return shipping if your return is due to change of mind or choosing an incorrect size.
You're responsible for the risk and cost of shipping back to you, any returns that we reject.

How soon will I get my refund?

Once your return is received and inspected, we'll send you an email to notify you that we've received your returned item. We'll also notify you of the approval or rejection of your return.

For approved returns, refunds (less any re-stocking fee applicable) will be applied to the original method of payment within 7 days of receipt of returned goods. Any shipping charges you paid on your initial order are non-refundable, unless we accept the reason for return was beyond your control.

Need more help?

Check out our FAQ's page here, or email us here with your full name and order number and we'll be pleased to assist you.

Submit Return Request

Updated: September 30, 2021.

Pant - Melville Short in Cotton Voile

$49.99 AUD

Description

Relaxed fit
Elastic waist with adjustable ties
Side pockets
Length without band size M = 34cm, XXL = 36.5
Across waist (relaxed) M = 40.5, XL = 47cm
Across hip size M = 60.5cm, XL = 67cm
Geo print
100% Cotton
Designed in Australia

BODY measurements. To help you choose the best size, we recommend that you compare the measurements with your own.

Chest: Measure the circumference of your chest. Place one end of the tape measure at the fullest part of your bust, wrap it around (under your armpits, around your shoulder blades, and back to the front) to get the measurement.

Waist: Measure the circumference of your waist. Use the tape to circle your waist (sort of like a belt would) at your natural waistline, which is located above your belly button and below your rib cage. (If you bend to the side, the crease that forms is your natural waistline.) Don’t suck in your stomach, or you’ll get a false measurement. If you generally wear your clothes below your waist, take that measurement as well.

Hips: Measure the circumference of your hips. Start at one hip and wrap the tape measure around your rear, around the other hip, and back to where you started. Make sure the tape is over the largest part of your buttocks. Because making sure the tape is level back there can be hard, try to do it in front of a mirror.

SIZE	BUST(cm)	WAIST(cm)	HIP(cm)
XS/8	89-93	66-70	94-98
S/10	94-98	71-75	99-103
M/12	99-103	76-80	104-108
L/14	104-108	81-85	109-113
XL/16	109-115	86-92	114-120
XXL/18-20	116-125	93-102	121-130
XXXL/20-22	126-135	103-112	131-140
XXXXL/22-24	136-145

	XS	S	M	L	XL	2XL	3XL
AUS	8	10	12	14	16	18	20
USA	4	6	8	10	12	14	16
UK	8	10	12	14	16	18	20
Bust (cm)	87	92	97	102	107	112	115
Waist (cm)	69	74	79	84	89	94	99
Hip (cm)	95	100	105	110	115	120	125

Domestic Orders

Juicy Secrets uses Australia Post Satchels for all domestic orders:

$13.95 standard delivery
$16.95 express delivery
Signature required upon delivery

Click for full details on shipping.

At Juicy Secrets, we want you to enjoy your shopping experience with us. We understand that sometimes when purchasing online, you and your new garment may not be a perfect match. Our Returns Policy is designed to make returns as easy as possible for you and maintains your guarantees under the Australian Consumer Law (ACL).

Quality is really important to us, so prior to shipment we carefully inspect your order to ensure it meets your expectations. Garments we send are fitted with a temporary security ribbon, containing a tamper-evident security seal and unique serial number so you can be sure your new items haven't been previously worn and returned.

Before removing the security ribbon, please try on and thoroughly check your order to ensure you're happy. Once removed, returns cannot be accepted under any circumstances (unless we agree there’s a manufacture fault).

What items can I return?

We’ll happily refund the return of purchases for requests received within 7 days of delivery, if we’re satisfied after inspection that they:

have been pre-approved for return shipment via the online Returns process on our website,
retain the fitted security ribbon, tamper-free,
retain the manufacturer’s swing tags and accessories,
weren’t worn, washed, altered or contain stains or odours,
weren’t damaged/misused by you in any way (eg. not following washing/care instructions)

or

have a manufacture fault (that we deem is not normal “wear and tear” or a result of damage by you), within 30 days.

Please note, we can’t accept returns if goods do not meet the above conditions or are items that we’re unable to accept for hygiene reasons (unless there’s a major problem), including:

Earrings and Jewellery
Underwear and undergarments
Hats and Hair accessories
Cosmetics and fragrances
Swimwear
Hosiery

How long do I have to submit my return request?

within 7 days of delivery if you've changed your mind, chosen an incorrect size, the item is not as ordered/described or is damaged in transit.
within 30 days of delivery for claims of manufacture fault. Claims beyond 30 days will be reasonably considered, but more likely deemed as normal "wear and tear" as your time in possession progresses.

Please ensure your return items are then delivered to us within 7 days of approval to return.

Are there any charges for returns?

A $10 re-stocking fee per return item is applicable to returns only if you’ve:

chosen an incorrect size,
changed your mind, or
lodged the return claim for any other reason but upon return inspection that reason is rejected.

We will refund the re-stocking fee if you purchase an exchange item of equal or greater value by the time we receive your return and your refund is approved.

How do I return?

Enter your order number and email address on the Submit Online Return page and click "Find your Order."
Follow the screen instructions and select the items you want to return
If approved to return, you will get a confirmation email with shipping guidelines and you can ship your return. If your return claim is rejected, you will receive a notification email.

Please do NOT return items to us unless you complete this process and receive a Return Authorisation (RMA) from us, as we won't be able to process your return and it'll be rejected.
We recommend using Registered Post or courier for all return shipping so you can track your return.
You're responsible for the risk and cost of all return shipping if your return is due to change of mind or choosing an incorrect size.
You're responsible for the risk and cost of shipping back to you, any returns that we reject.

How soon will I get my refund?

Once your return is received and inspected, we'll send you an email to notify you that we've received your returned item. We'll also notify you of the approval or rejection of your return.

For approved returns, refunds (less any re-stocking fee applicable) will be applied to the original method of payment within 7 days of receipt of returned goods. Any shipping charges you paid on your initial order are non-refundable, unless we accept the reason for return was beyond your control.

Need more help?

Check out our FAQ's page here, or email us here with your full name and order number and we'll be pleased to assist you.

Submit Return Request

Updated: September 30, 2021.

Pant - Feature Act in Perennial by FOIL

$189.00 AUD

100% Viscose Crepe

Clothing Size	Bust (cm)	Waist (cm)	Hips (cm)
8	84	68	93
10	89	73	98
12	94	78	103
14	99	83	108
16	104	88	113
18	109	93	118

	XS	S	M	L	XL	2XL	3XL
AUS	8	10	12	14	16	18	20
USA	4	6	8	10	12	14	16
UK	8	10	12	14	16	18	20
Bust (cm)	87	92	97	102	107	112	115
Waist (cm)	69	74	79	84	89	94	99
Hip (cm)	95	100	105	110	115	120	125

Domestic Orders

Juicy Secrets uses Australia Post Satchels for all domestic orders:

$13.95 standard delivery
$16.95 express delivery
Signature required upon delivery

Click for full details on shipping.

At Juicy Secrets, we want you to enjoy your shopping experience with us. We understand that sometimes when purchasing online, you and your new garment may not be a perfect match. Our Returns Policy is designed to make returns as easy as possible for you and maintains your guarantees under the Australian Consumer Law (ACL).

Quality is really important to us, so prior to shipment we carefully inspect your order to ensure it meets your expectations. Garments we send are fitted with a temporary security ribbon, containing a tamper-evident security seal and unique serial number so you can be sure your new items haven't been previously worn and returned.

Before removing the security ribbon, please try on and thoroughly check your order to ensure you're happy. Once removed, returns cannot be accepted under any circumstances (unless we agree there’s a manufacture fault).

What items can I return?

We’ll happily refund the return of purchases for requests received within 7 days of delivery, if we’re satisfied after inspection that they:

have been pre-approved for return shipment via the online Returns process on our website,
retain the fitted security ribbon, tamper-free,
retain the manufacturer’s swing tags and accessories,
weren’t worn, washed, altered or contain stains or odours,
weren’t damaged/misused by you in any way (eg. not following washing/care instructions)

or

have a manufacture fault (that we deem is not normal “wear and tear” or a result of damage by you), within 30 days.

Please note, we can’t accept returns if goods do not meet the above conditions or are items that we’re unable to accept for hygiene reasons (unless there’s a major problem), including:

Earrings and Jewellery
Underwear and undergarments
Hats and Hair accessories
Cosmetics and fragrances
Swimwear
Hosiery

How long do I have to submit my return request?

within 7 days of delivery if you've changed your mind, chosen an incorrect size, the item is not as ordered/described or is damaged in transit.
within 30 days of delivery for claims of manufacture fault. Claims beyond 30 days will be reasonably considered, but more likely deemed as normal "wear and tear" as your time in possession progresses.

Please ensure your return items are then delivered to us within 7 days of approval to return.

Are there any charges for returns?

A $10 re-stocking fee per return item is applicable to returns only if you’ve:

chosen an incorrect size,
changed your mind, or
lodged the return claim for any other reason but upon return inspection that reason is rejected.

We will refund the re-stocking fee if you purchase an exchange item of equal or greater value by the time we receive your return and your refund is approved.

How do I return?

Enter your order number and email address on the Submit Online Return page and click "Find your Order."
Follow the screen instructions and select the items you want to return
If approved to return, you will get a confirmation email with shipping guidelines and you can ship your return. If your return claim is rejected, you will receive a notification email.

Please do NOT return items to us unless you complete this process and receive a Return Authorisation (RMA) from us, as we won't be able to process your return and it'll be rejected.
We recommend using Registered Post or courier for all return shipping so you can track your return.
You're responsible for the risk and cost of all return shipping if your return is due to change of mind or choosing an incorrect size.
You're responsible for the risk and cost of shipping back to you, any returns that we reject.

How soon will I get my refund?

Once your return is received and inspected, we'll send you an email to notify you that we've received your returned item. We'll also notify you of the approval or rejection of your return.

For approved returns, refunds (less any re-stocking fee applicable) will be applied to the original method of payment within 7 days of receipt of returned goods. Any shipping charges you paid on your initial order are non-refundable, unless we accept the reason for return was beyond your control.

Need more help?

Check out our FAQ's page here, or email us here with your full name and order number and we'll be pleased to assist you.

Submit Return Request

Updated: September 30, 2021.